Privacy Policy
Last Updated: September 5, 2026
At LumaGlows, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Shipping and billing information
- Order and purchase details
- Payment-related information
- Information you provide when contacting our customer support
We may also automatically collect certain information about your device and website activity, including your IP address, browser type, device type, pages visited, and interactions with our website.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Process payments
- Send order confirmations and updates
- Provide customer support
- Respond to your questions and requests
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Send promotional communications when you have chosen to receive them
3. Payment Information
Payments are processed securely through our third-party payment providers. LumaGlows does not store your complete payment card information on our website.
4. Sharing Your Information
We may share necessary information with trusted third-party service providers that help us operate our business, including payment processors, shipping providers, website services, and customer support services.
We do not sell or rent your personal information to third parties.
5. Cookies
LumaGlows may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic and usage
- Improve website functionality
- Provide relevant content and marketing
You can manage or disable cookies through your browser settings.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.
If you would like to make a privacy-related request, please contact us at:
Email: support@lumaglows.com
8. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services. These third parties may have their own privacy policies and practices.
LumaGlows is not responsible for the privacy practices of third-party websites.
9. Children's Privacy
LumaGlows does not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.
Any updates will be posted on this page with a revised Last Updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
LumaGlows
Email: support@lumaglows.com